Using De-escalation and Drain-off for Behavior Challenges and Crisis

  • On-Demand Webinar
  • Recorded on Wednesday, April 24, 2024
  • 1.5 hour training
  • 99% approval rating
  • FREE for YIPA members
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  • Already a member? Log in to your YIPA LMS to access this training

Learners' Own Words

"I will recommend this training to my staff and team."

"Angie was a great presenter. She explained all of the information well and was easy to understand."

"I enjoyed learning about the conflict cycle and the responses that adults have during escalations."

Your Training Description

When you’re challenged by youth behaviors, in the moment you may have a lot of thoughts and feelings about the young person. Using the foundations of Life Space Crisis Intervention (LSCI) as a framework, you can reshape the way you think about challenging behaviors through an understanding of what underlies them in the first place. Join us to gain de-escalation and behavior prevention strategies. Take time to reflect on strategies you can use to keep yourself calm and collected while addressing challenging behavior or crises.

Your Learning Objectives

  • Learn about the Conflict Cycle Paradigm™ to understand what motivates behavior and your role in supporting youth
  • Build awareness of how neuroanatomy and trauma affect behaviors
  • Gain skills that can be useful in de-escalating challenging behavior
  • Recognize and reflect on personal hot buttons and how you can use those emotional signals to reframe your thoughts to more positively interact with young people
  • Identify behavior support strategies and tools that help prevent or reduce behavior challenges

Your Trainer


Angie Erickson started in the field of youth work in the early 2000s as a volunteer in high school. After college, Angie worked with the YWCA Minneapolis Girls Inc. programs for six years, gaining experience in program development and staff training. While it was a dream job, an opportunity to relocate to northern Minnesota came in 2017.  Now, as Director of Outreach at North Homes Children and Family Services in Grand Rapids, MN, Angie wears a number of hats and enjoys a wide variety of activities within her role. Angie is a high ropes course facilitator, oversees marketing and their agency internship program, is developing a community advisory board, and supports internal staff trainings.

In her spare time, Angie loves to play drums and go exploring with her family. She is active in her community and volunteers on the Itasca County Family YMCA board as well as the City of Grand Rapids Human Rights Commission. She also loves to read.

Your Competency Focus Area


Each of YIPA’s trainings are designed around a broad framework of eight youth work competencies. The competency focus of this training is: BEHAVIORAL INTERVENTION.

Adopt a mindset and perspective to understand the connection between emotions and behaviors, effectively model managing your own emotions as you teach youth to manage theirs, and diffuse dysregulated behavior and help youth re-regulate.

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This training will count as 1.5 CE hours for most boards. Please contact your board directly with questions on submitting. You are encouraged to print or save this training information as a PDF for your records.