How to Talk to Porcupines
Your Course Description
Communications
- Youth workers often encounter prickly personalities (porcupines) in their work with youth. Effectively redirecting youth can help both of you cross communication divides and learning how to break down communication barriers will help you better engage with the young people you serve.
- Explore principles of effective communication strategies including active listening, questioning, body language and non-verbal skills to positively engage with porcupines.
- Come ready to learn, laugh, and engage! You’ll leave with a new appreciation for porcupines.
Your Learning Objectives
- Learn how to identify porcupines
- Broaden your communication know-how to skillfully handle prickly people and situations
- Implement your own action plan for de-escalating and redirecting porcupines
Your Course Details
- Completion Certificate
- Youth Worker Track
- This training will count as 1.5 CE hours for most boards. Please contact your board directly with questions on submitting. Course details for CE submissions provided.
Your Trainer

Have a question?
Click the Ask a Question button and we'll get back to you within 1 business day.
Your Skill-Building Objectives
Communication
Listening and speaking to deeply connect
Relationship Building
Building trust through caring relationships
Conflict Resolution
Turning conflict into growth opportunities
What YIPA members are saying
Allie was a great presenter. The stories she wove into the training helped to keep my attention, and I also appreciated the reflection guide included to take notes on and refer back to later.
Loved so many specifics and the easy to remember items like ARISE.
I would love to see this be a required training for more youth workers. Brilliantly put together and presented.