How to Talk to Porcupines

Your Course Description

Communications
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  • Youth workers often encounter prickly personalities (porcupines) in their work with youth. Effectively redirecting youth can help both of you cross communication divides and learning how to break down communication barriers will help you better engage with the young people you serve.
  • Explore principles of effective communication strategies including active listening, questioning, body language and non-verbal skills to positively engage with porcupines.
  • Come ready to learn, laugh, and engage! You’ll leave with a new appreciation for porcupines.

Your Learning Objectives

  • Learn how to identify porcupines
  • Broaden your communication know-how to skillfully handle prickly people and situations
  • Implement your own action plan for de-escalating and redirecting porcupines

Your Course Details

  • Icon Completion Certificate
  • Icon Youth Worker Track
  • Icon This training will count as 1.5 CE hours for most boards. Please contact your board directly with questions on submitting. Course details for CE submissions provided.

Your Trainer

Reviewer Photo Allegra (Allie) Birdseye-Hannula, M.S. Teaching, is a lifelong learner, youth worker, author, learning and development specialist, and public speaker by trade. She is passionate about delivering impactful communication and de-escalation strategies to help youth workers address the needs of prickly youth. Allie began her career as a youth worker and has an extensive background in youth program leadership and training development. She has continued to build her expertise through more than 10 years of communication coaching, mentoring, and program development for organizations across Minnesota. In her free time, Allie enjoys reading, sketching in a park, leading fitness classes, socializing, and sipping on a good cup of coffee or tea.
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Your Skill-Building Objectives

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Communication

Listening and speaking to deeply connect

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Relationship Building

Building trust through caring relationships

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Conflict Resolution

Turning conflict into growth opportunities

What YIPA members are saying

❞

Allie was a great presenter. The stories she wove into the training helped to keep my attention, and I also appreciated the reflection guide included to take notes on and refer back to later.

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Loved so many specifics and the easy to remember items like ARISE.

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I would love to see this be a required training for more youth workers. Brilliantly put together and presented.