Communicating Uncertainty Without Creating Anxiety
Your Course Description
Communication
- Youth-serving agencies operate in environments shaped by rapid change and shifting expectations.
- New technologies, political and social tensions, and increased demands for transparency and accountability create constant uncertainty for leaders and teams.
- This Supplemental Micro Course helps you develop skill in communicating uncertainty in a way that promotes calm and trust, so your team can stay grounded and confident even when the path ahead is not fully clear.
Your Learning Objective
Develop skill in communicating uncertainty in a way that promotes calm and trust.
Your Course Details
- Interactive
- Completion Certificate
- Leader Track
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Your Skill-Building Objectives
Communication
Listening and speaking to deeply connect
Relationship Building
Building trust through caring relationships
Resilience Building
Teaching coping strategies to overcome barriers
